Terms of Service

These Terms of Service ("Terms") govern your access to and use of Rumo, provided by Rumo, Inc. ("Rumo", "we", "us"). By creating an account, accepting an invitation, or using the service you agree to these Terms on behalf of yourself and, where you have signed up as an employee or contractor of a firm, on behalf of that firm ("Customer").

1. Account access

You must provide accurate registration information and keep it up to date. You are responsible for maintaining the confidentiality of your credentials, for any activity that occurs under your account, and for making sure everyone you invite complies with these Terms. Firm administrators may add, remove, and change the roles of users in their workspace. Client portal users receive read/write access only to the records the firm shares with them.

2. Subscription and payment

Paid subscriptions are billed monthly or annually in advance, in U.S. dollars, using the payment method on file. Fees, seat definitions, and billing frequency are set out on the pricing page in effect at the start of your subscription. Additional seats added mid-cycle are billed starting with the next billing cycle. Late payments may result in suspension after reasonable notice.

3. Free trial

We may offer a free trial (currently 31 days) at signup. A payment method is required to start the trial. You will not be charged during the trial, and paid billing begins on the first day after the trial ends unless you cancel earlier from your account settings. Trial terms may change for future signups; the terms in effect when you signed up govern your trial.

4. Acceptable use

• Do not upload, transmit, or store content you don't have the right to share.
• Do not attempt to bypass security, access another firm's workspace, reverse engineer the service, or interfere with its operation.
• Do not use Rumo to send unsolicited bulk messages, malware, or unlawful content.
• Comply with your professional obligations, including state CPA licensing rules, IRS Circular 230, and the GLBA Safeguards Rule where applicable.

5. Customer data

Customer retains all rights, title, and interest in the data it and its clients submit to the service ("Customer Data"). Customer grants Rumo the limited license needed to host, process, secure, transmit, back up, and display Customer Data solely to provide and improve the service. Rumo does not sell Customer Data and does not use Customer Data to train third-party generative AI models.

6. Confidentiality

Each party may receive confidential information from the other, including Customer Data and the non-public details of the service. Each party will use the other's confidential information only to perform under these Terms and will protect it using at least the same care it uses for its own information of like importance, and in any case no less than a reasonable standard of care. Confidentiality obligations survive termination.

7. Termination

Customer may cancel at any time from account settings; cancellation takes effect at the end of the paid period unless required otherwise by law. Rumo may suspend or terminate access for material breach of these Terms with reasonable notice, or immediately if continued access poses a security risk. On termination, Customer may export its data within 30 days; after that, Rumo may delete Customer Data in the ordinary course of operations.

8. Disclaimers

The service is provided "as is" and "as available."Except to the extent prohibited by law, Rumo disclaims all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Rumo does not provide legal, tax, accounting, or fiduciary advice — you remain solely responsible for professional judgments made using the service.

9. Limitation of liability

To the extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Rumo's aggregate liability for any claim arising out of or relating to the service is limited to the fees Customer paid to Rumo in the 12 months preceding the event giving rise to the claim.

10. Governing law and jurisdiction

These Terms are governed by the laws of the State of [California], without regard to conflict-of-laws principles. Any dispute will be brought exclusively in the state or federal courts located in [San Diego County, California]. The bracketed placeholders will be replaced with final choice-of-law and venue selections in the counsel-approved version of these Terms.

11. Changes to these Terms

We may update these Terms as the service evolves. Material changes will be announced by email or in-app notice at least 15 days before they take effect. Continued use of the service after that date constitutes acceptance.

12. Contact

Legal notices: legal@rumopro.com.
Support and billing: support@rumopro.com.
Privacy requests: privacy@rumopro.com.

This pilot version is provided for transparency during early customer evaluations and is subject to attorney review before general availability. It is not a substitute for legal advice.